Amazon withdraws Amazon Drive in 2023
Amazon is emailing customers who currently use Amazon Drive notifying them that it plans to retire the cloud storage service in 2023.
Customers should download Service files prior to termination to retain copies. Amazon Photos remains available and all photo or video files have been automatically saved to Amazon Photos according to Amazon. Prime members get unlimited full-resolution storage and 5 gigabytes of storage for video. Non-Prime members get 5 gigabytes of shared storage between photos and videos.
Launched in 2011 as Amazon Cloud Drive, suddenly all Amazon customers had 5 gigabytes of online storage space for free. Paid plans were available for customers with larger storage needs.
We warned potential customers of the implications of using Amazon Drive in 2011, but we also provided instructions on saving music to Amazon Cloud Drive and local PCs.
Amazon released a desktop app for Cloud Drive in 2012, which only worked on Macs and PCs. Then, in 2014, Amazon introduced unlimited photo storage for Cloud Drive. A year later, Amazon Cloud Drive Unlimited launched, offering customers unlimited file storage for $59.99 per year. Amazon ended the plan two years later.
Amazon Drive will close in 2023
Amazon notes in the announcement that it is shutting down Amazon Drive, its file storage service, on December 31, 2023 to focus on Amazon Photos.
For the past 11 years, Amazon Drive has served as a secure cloud storage service for Amazon customers to back up their files. On December 31, 2023, we will no longer support Amazon Drive to focus our efforts more on storing photos and videos with Amazon Photos. We will continue to offer customers the ability to securely back up, share, and organize photos and videos with Amazon Photos.
Customers who have files stored on Amazon Drive receive the notification. Access to Amazon Drive remains available until the service is closed.
Amazon notes that customers must download files stored on Drive by December 31, 2023 if they want to keep copies. The photo and video files were automatically saved to Amazon Photos according to Amazon.
The company recommends customers to use official desktop programs, if possible, to download a large number of files from the service.
Amazon has posted a support article on its website that provides additional information about the deprecation of the service.
Amazon Drive Shutdown Timeline
- October 31, 2022 — Amazon Drive apps for iOS and Android will be removed from app stores.
- January 31, 2023 — Uploading new files is no longer supported.
- December 31, 2023 — The service is closed. File downloads and file access are no longer provided. Mobile apps will no longer work.
Amazon has never disclosed how popular Amazon Drive is. Customers who use Amazon Drive or have used it in the past have over a year to download files that are still stored on Amazon’s cloud. Alternatives, such as Google Drive, Microsoft OneDrive or Dropbox, are available.
Now you: are you affected by the depreciation of the service?